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  2. Troubleshooting

Troubleshooting

How to solve problems regarding Pio app, Pio hardware and integrations

App

  • App is not working as expected
  • Order won't go into picking queue
  • Order is not synced to Pio
  • Pio App - Reset Pincode and Password
  • Keyboard not appearing on the iPad screen

Hardware

  • Changing WIFI in the Warehouse
  • Robot stopped in Recovery mode and system is Stopped
  • Port has stopped unexpectedly
  • Robot has an unknown position and has stopped
  • Robots could not get bin in cell
  • Beeping sound alarm from the grid
  • See all 14 articles

Integrations

  • Shopify: Product inventory out of sync
  • Shipping labels printed in the wrong direction
  • Webshipper: Order not found
  • Webshipper: Label not printing
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