Troubleshooting

App

• Notification: No available bins when storing
• App is not working as expected
• Order won't go into picking queue
• Order is not synced to Pio
• Pio App - Reset Pincode and Password
• Keyboard not appearing on the iPad screen

Hardware

• Port has stopped unexpectedly
• Bins swapped in the system
• Robot stopped in Recovery mode and system is Stopped
• Robot has an unknown position and has stopped
• Robots could not get bin in cell
• Beeping sound alarm from the grid
• See all 16 articles

Integrations

• Authentication issue for a new API integration
• Shopify: Product inventory out of sync
• Shipping labels printed in the wrong direction
• Webshipper: Order not found
• Webshipper: Label not printing