Troubleshooting

App

• Fix bins with incorrect bin ID
• Order won't go into picking queue
• App is not working as expected
• Keyboard not appearing on the iPad screen
• Pio App - Reset Pincode and Password
• Order is not synced to Pio

Hardware

• Barcode scanner not connected
• Robots could not get bin in cell
• Robot stopped in Recovery mode and system is Stopped
• Port has stopped unexpectedly
• Beeping sound alarm from the grid
• Blinking robot light
• See all 11 articles

Integrations

• Shopify: Product inventory out of sync
• Webshipper: Order not found
• Webshipper: Label not printing