The latest releases have added some more links and support materials to the account profile center in the app: Updates, Training & Get Help. Read more and find the details on each of them in the text below. If you make it to the bottom of this article, you will find a sneak peek at a new feature we are working on at the moment.
Training links in Pio app
You can now find available training materials from the Pio Help Center directly in your profile center within the Pio app.
Each feature with an available training article is listed in the Training section of your profile account. Select 'Read', and the article will open in the Help Center in a browser tab.
Onboarding of new users
Every new user of the Pio app will be introduced to the basic features through a quick onboarding when logging in to the app the first time.
Announcements in the app
The Announcement feature will notify every user upon Pio app login when there is important news in the app.
Announcements can be shared as a top banner:
Or as a popup message:
Select 'Read' or 'More details' to be forwarded to the respective article in the Pio Help Center. You can also close the message by selecting 'Not now'.
The announcements can be found later by navigating to your profile center and selecting 'Updates'.
New Updates
You will get a notification upon logging into the Pio App whenever a new release or app update is available. All updates are gathered in a dedicated section called 'Updates' in the profile center :
Replenish inventory from shelves to bins
The Replenishment feature is now launched, and it is being rolled out to all in the coming weeks. Before starting to replenish stock from shelves to bins, export the SKU list and set a minimum and maximum level for how many of each item you would like to keep in the grid.
The Replenishment feature is located in Housekeeping.
Multiple barcodes supported for SKUs
We have added support for multiple barcodes per SKU. If your products come in different editions and are updated with a new barcode for the same SKU, the new barcode will now be added to the product details in Pio.
Bin deviations are moving to Housekeeping
When flagging bins with missing or damaged products during picking, a bin deviation will be created.
The new home for these deviations will be in the Housekeeping section. Until now, the bin deviations have been available in the Search flow.
Need help with your Pio app or hardware?
The Pio Help Center is where to go request help with either the Pio app or the Pio hardware. From January 2025, you will find a link to the Help Center directly from your Profile center in the Pio App.
Coming soon: Improved picking filters
We know that organizing and prioritizing orders for picking in the most effective and controlled manner is important for you. That's why we are building the new and improved filter feature for picking. Take a look at what's coming to your Pio app soon:
The new filtered picking queues will be presented when you select the yellow Pick button. And - most importantly - you can create the filters yourself 🎉 Use the order tags or the connected shops or a mix of both to create your new picking queue filters.