NOTE
The Pio app functionalities presented in this article are only visible to Pio Admins.
There are three levels of access and permissions in the Pio app: Admin, Manager and User.
Pio User
Pio Users are the warehouse workers who works at the Pio ports. They can perform all the most common tasks at the port, including Picking, Storing, Searching, Filtered pick and Move.
All workers at the port must have their own Pio User account with a chosen pin code to access the Pio App.
Pio Manager
The manager role offers access to the Admin section of the app in addition to the daily port tasks. A Pio Manager has access to do bin insert and configuration, view the Admin Dashboard, Orders and Inventory.
Pio Admin
The Pio Admin role has full access and controls all the settings for the app: user management, software & hardware integrations, and business rules for order prioritization.
Pio Admin is usually the store manager or warehouse manager, and there should be limited accounts with Admin access.
Pio Super User
Pio Super Users are trained by Pio personnel and are therefore certified to perform basic operations with robots, ports, grid, and Customer Console if needed.
When a new warehouse employee is starting, a trained Super User can perform the necessary Super User training.
A Pio Super User should always be available per shift in the warehouse.