NOTE
The Pio app functionalities presented in this article are only visible to Pio Admins.
There are three levels of access and permissions in the Pio app: Admin, Manager and User.
Pio User
Pio Users are the warehouse workers who work at the Pio ports. They can perform all the most common tasks at the port, including Picking, Storing, Searching, Move and Housekeeping.
All workers at the port must have their own Pio User account with a chosen PIN code to access the Pio App.
Pio Manager
The manager role offers access to most of the Admin sections of the app, including the Dashboard, Orders, Inventory, Purchase Orders and Users.
A Manager can add new users with the Pio User role, and edit details for both Manager and User accounts, including resetting the PIN code for the app. A Manager cannot change any details for the Admin users.
The manager role cannot access the System Settings.
A Pio Manager has access to all the Housekeeping tasks like Bin insert, Bin configuration, Replenishment and Resolve bin deviations.
Pio Admin
The Pio Admin role has full access to all sections of both the Pio app and the Admin.
An Admin user can access and update all the settings for the app: User management, Software integrations, Prioritization rules for order prioritization ++
Pio Admin is usually the store manager or warehouse manager, and there should be limited accounts with Admin access.
Pio Super User
The Pio Super Users are trained by Pio personnel and are certified to perform basic operations with robots, ports, bins, grid, and Customer Console if needed.
When a new warehouse employee is starting, a trained Super User can perform the necessary Super User training if this person is going to perform Super User tasks in the warehous.
A Super User should always in the warehouse when using the Pio system.