When using the Pio-Shopify integration, all products are always created and maintained from the Shopify admin. New products and changes made to products in Shopify, are synced to Pio immediately.
If a product has been created in Shopify with an incorrect SKU, you can modify this to the correct SKU in Shopify, and it will be synced to Pio.
But if the new SKU is already in use by another product (ie. a duplicate SKU) and you need to swap SKUs between two products. Please follow the steps below to solve the duplicate SKU issue:
Step-by-step SKU swapping
Task: SKU1 and SKU2 need to be swapped in Shopify
- Set SKU1 to TEMP-SKU1 and save the product
- Set SKU2 to SKU1 and save the product
- Set TEMP-SKU1 to SKU2 and save the product