The Pio + ShipStation integration connects your shipping carriers in ShipStation with the fulfillment orders in Pio. When the integration is added, continue with the available configuration settings in the Pio app.
ShipStation account
Connecting your ShipStation account to Pio is explained step by step in this article: Integrate your Pio app with ShipStation
When requested to rotate your ShipStation API keys (email sent from ShipStation), please follow the steps here to update the keys in Pio: Replace API keys for ShipStation
Unit preferences
Select the preferred units for measuring package weight and dimensions:
The units selected in Pio should be the same as those selected in your ShipStation account.
Package sizes
Packages are used to
Multiple package sizes can be added in Pio.
Add a new package type
Select 'Add new' in the upper right corner to add another package option. Enter the name and dimensions of the new package:
If this package is to be the default size going forward, select 'Set as default size' before saving the settings.
Delete a package size
Select the package size you want to remove. There is a 'Delete' option at the bottom of the page. Confirm by selecting 'Delete' in the message popup:
Shipping carriers
Select the shipping carriers and shipping methods to use when fulfilling orders with ShipStation in Pio:
The selected carriers in Pio should reflect the enabled carriers and shipping methods in your ShipStation account.