When picking orders with Pio, we recommend using a hand scanner to confirm the picked product. This way, you will get feedback immediately if the product you're picking from the bin doesn't match the product in the order.
It is also a best practice to always use a scanner when storing products in Pio. First, scan the barcode to search the product you are going to store, and next, scan each product as they are added to the bin.
By using a scanner for picking and storing, there are less chances to store or pick the wrong products, and the content in bins are even more accurate.
Scanning for picking and storing is always enabled
The 'scan in/out' feature is enabled for all user roles and all organizations in Pio. It is not a hard requirement to use the scanner for storing and picking, but it is highly recommended to avoid mistakes.
You don't need to enable it, just start using your scanner while picking, storing and searching.
Recommended barcode scanners
If you don't already have a scanner, you can find our recommendations here: Recommended technical equipment
Picking products from the bin and confirming with the scanner
You can confirm picking the products one by one by scanning the barcode as you pick the item from the bin. A message will show how many items have been scanned.
Each item should be scanned as it is removed from the bin. This replaces the need of selecting the 'Next pick' button on the screen and it will prevent mistakes during the picking process.
Scanning the wrong product
If you pick and scan a barcode that doesn't match the expected item, you will get an error message. It is not possible to continue picking until the correct product is picked and scanned.
The error screen displays the expected barcode for the product you are picking.
Use a hand scanner while storing products in Pio
Try to avoid manually searching for the product (using the keyboard) when storing products in Pio. Instead, use a hand scanner and scan the barcode to quickly find the correct item to store.
In addition to searching for the product by scanning, you should scan each item to count them and confirm they are all the same variant when adding them to the bin.
Scan each product as they are placed in the correct compartment, and the counting will add up the numbers automatically.
If another item is scanned while storing this product, you will see the same error message as for picking ('Wrong item').