NOTE
The Pio app functionalities presented in this article are only visible for Pio Admins.
Contents
Provide Shopify details
Set Pio password
Install Shopify app
Provide Shopify details
timeline: should be done before/during Pio grid installation
In order to create your brand new Pio app instance, we need some detailed information to set up an organization and create a Pio account.
Please send the following details to support@pio.com:
-
Your B2B Shopify Shop URL (example: companyb2b.myshopify.com)
-
Your B2C Shopify Shop URL (example: companyb2c.myshopify.com)
-
Shopify store owner's email (example: firstname.lastname@company.com)
-
Organization Name (example: Pio company AS)
-
Pio Admin email (example: firstname.lastname@company.com). This will be the email you use to access Pio app admin account. There is normally only one admin per company in Pio app.
-
Shopify Warehouse location ID
-
How to find it: On your Shopify account, go to Settings > Locations and Select Your Current Warehouse location.
-
Your URL should look like this: companyb2b.myshopify.com/admin/settings/locations /61199319205, where the underlined number is the needed location_id.
-
Set Pio password
timeline: should be done before/during Pio grid installation
After you have provided us with the Shopify details, we will set up your new Pio app and create an Admin account.
When the app is up and running, the Pio admin user can create accounts for other people in the company that needs access to the Pio app (like port workers and super users). It is only the Pio Admin account that needs to be created by Pio.
Verification email
When the Admin account is created, you will get an email from Pio which will allow you to access Pio app and set a password for the app.
Click on the link in the email.
Note that the link expires in 24 hours!
Set a password
Click on the link in email and you will be prompted to set a password for Pio app:
Install Shopify app
tools needed: we recommend doing this step on your laptop because you need to be logged into Shopify and Pio before doing it
timeline: should be done before/during Pio grid installation
After you have set up your admin password for Pio, please inform us. Then we will create a custom Shopify app for you, and send you the the installation link.
After you have gotten the installation link from us, follow these steps:
-
Log in both to your Shopify store and Pio app on your laptop (URL for Pio app when using laptop: app.pio.com)
-
Click on the installation link you got from us
-
You will be automatically directed to your Shopify store. Click on the green ‘Install app’ button in the top right corner:
-
This will trigger automatic installation of Pio app in your Shopify store. The installation doesn’t normally takes so long. After the installation process is done you will get a success message on your screen:
Your shop will now show up in the list of Shopify integrations in Pio app admin (Dashboard - System - Software integrations):